Who We Are
HVAC Guide Pro is an independent informational website available at HVACGuidePro.com.
The website is operated by Javier Rivero Fernández, based in Spain.
For the purposes of applicable data protection laws, the operator of HVAC Guide Pro is the data controller responsible for the personal information processed through this website.
You may contact us through the Contact page available on HVAC Guide Pro.
Scope of This Privacy Policy
This Privacy Policy explains what information HVAC Guide Pro collects, how that information is used, when it may be shared, how long it may be retained, and the rights available to website visitors.
This policy applies to information collected through HVACGuidePro.com, including contact forms, cookies, server logs, embedded content, advertising technologies, and other website features.
Information We Collect
Information You Provide Directly
When you contact HVAC Guide Pro through the contact form, we may collect:
- Your name.
- Your email address.
- The subject of your message.
- The contents of your message.
- Any other information you voluntarily include.
You are not required to provide personal information merely to browse the website.
However, certain information is required if you want us to respond to a message or request.
Please do not submit sensitive personal information, financial information, medical information, passwords, or confidential documents through the contact form.
Technical and Usage Information
When you visit the website, the hosting server and security systems may automatically process technical information such as:
- Internet Protocol address.
- Browser type and version.
- Device type and operating system.
- Referring website or page.
- Pages visited.
- Date and time of access.
- Approximate location derived from the IP address.
- Error logs and security-related events.
This information may be used to operate the website, identify technical problems, prevent fraud or abuse, protect the website, and understand general website usage.
Contact Forms
HVAC Guide Pro uses a contact form to allow visitors to submit questions, suggestions, corrections, and other messages.
The information entered into the contact form is transmitted to the website administrator by email. Contact form messages may therefore be processed and retained within our email systems.
We use this information only to:
- Read and respond to messages.
- Address corrections or content suggestions.
- Handle privacy-related requests.
- Prevent spam, fraud, and abuse.
- Maintain records when reasonably necessary.
Contact form submissions are not used for email marketing unless the sender has separately and expressly consented to receive marketing communications.
Messages are generally retained only for as long as necessary to respond and manage any reasonable follow-up, and normally no longer than 24 months unless a longer period is required for legal, security, or record-keeping purposes.
Comments
Comments are currently not an essential feature of HVAC Guide Pro.
If comments are enabled in the future, we may collect the information shown in the comment form, along with the visitor’s IP address and browser information, to help detect spam and abuse.
An anonymized string created from an email address may be provided to an avatar service, such as Gravatar, to determine whether the commenter uses that service. After a comment is approved, the commenter’s profile image may be visible publicly in connection with the comment.
Comments and their associated metadata may be retained so that follow-up comments can be recognized and moderated.
Media
Visitors are not currently permitted to upload images or other media files directly to the public website.
If media uploads are enabled in the future, users should avoid uploading images containing embedded location information, such as EXIF GPS data. Visitors may be able to download images from the website and extract embedded location information.
Cookies
Cookies are small text files stored on a visitor’s device when a website is loaded.
HVAC Guide Pro may use cookies and similar technologies for purposes including:
- Operating essential website functions.
- Maintaining website security.
- Remembering consent or privacy preferences.
- Supporting administrator login sessions.
- Preventing spam and abuse.
- Measuring website usage.
- Displaying and measuring advertisements.
Some cookies are necessary for the website to function correctly. Other cookies, including analytics or advertising cookies, will be used only where permitted by applicable law and, where required, after the user has provided consent.
Visitors can manage or delete cookies using their browser settings. Blocking certain cookies may affect the operation or appearance of parts of the website.
Where a consent-management tool is available, visitors may also use it to accept, reject, or modify their cookie preferences.
Administrator and Login Cookies
If an authorized administrator logs into WordPress, the website may create temporary and persistent cookies to manage authentication, security, and screen preferences.
These login cookies are intended for website administrators and are not normally created for ordinary visitors who are simply reading public content.
Embedded Content From Other Websites
Articles and pages may include embedded content such as:
- Videos.
- Images.
- Maps.
- Social media posts.
- Charts.
- External articles.
- Interactive tools.
Embedded content from another website behaves in substantially the same way as if the visitor had visited that external website directly.
Those third-party websites may collect information, use cookies, embed additional tracking technologies, and monitor interactions with their content. This may include tracking a visitor’s interaction with embedded content when the visitor has an account with, and is logged into, the third-party service.
HVAC Guide Pro does not control the privacy practices of external websites. Visitors should review the privacy policies of those services before interacting with embedded content.
Advertising and Google AdSense
HVAC Guide Pro may use Google AdSense and other advertising services to display advertisements.
Third-party vendors, including Google, may use cookies to serve advertisements based on a visitor’s previous visits to HVAC Guide Pro or other websites.
Google’s use of advertising cookies enables Google and its advertising partners to serve advertisements based on a visitor’s activity on this website and other websites.
Advertising providers may process information including:
- IP addresses.
- Cookie identifiers.
- Browser and device information.
- Approximate location.
- Pages viewed.
- Advertisement impressions.
- Advertisement clicks and interactions.
Depending on the visitor’s location, consent choices, and advertising settings, advertisements may be personalized or non-personalized.
Visitors may manage personalized advertising through Google Ads Settings. Visitors may also use browser controls, consent settings, and industry opt-out tools to manage certain advertising cookies.
Where legally required, HVAC Guide Pro will request consent before allowing non-essential advertising cookies or similar technologies to operate.
Third-party advertising vendors and networks may have their own privacy policies and opt-out mechanisms.
Analytics
HVAC Guide Pro may use analytics services in the future to understand aggregate website traffic, page performance, device types, and how visitors navigate the website.
If analytics tools are activated, this Privacy Policy will be updated when necessary, and consent will be requested before non-essential analytics technologies are used where required by law.
Analytics information may include IP addresses, device information, pages viewed, session duration, referral sources, and interactions with website content.
How We Use Personal Information
We may process information to:
- Operate and maintain HVAC Guide Pro.
- Respond to messages and requests.
- Correct errors and improve published content.
- Monitor website performance.
- Diagnose technical problems.
- Protect the website against spam, fraud, malware, and abuse.
- Comply with legal and regulatory obligations.
- Establish, exercise, or defend legal claims.
- Display and measure advertising where permitted.
- Obtain consent for non-essential cookies and technologies.
- Understand general visitor interest in website content.
We do not use contact-form information to send unsolicited marketing messages.
Legal Bases for Processing
Where the General Data Protection Regulation or similar laws apply, we rely on one or more of the following legal bases:
Consent
We may rely on consent for non-essential cookies, personalized advertising, analytics technologies, or optional communications.
Visitors may withdraw consent at any time through the available privacy controls. Withdrawal does not affect processing that took place before consent was withdrawn.
Legitimate Interests
We may process limited information when reasonably necessary for legitimate interests such as:
- Operating and securing the website.
- Preventing spam and abuse.
- Responding to visitor communications.
- Improving website functionality and content.
- Maintaining appropriate administrative records.
We consider the impact on visitors’ privacy before relying on legitimate interests.
Legal Obligations
We may process or retain information when necessary to comply with tax, accounting, regulatory, court, or law-enforcement obligations.
Establishment or Defense of Legal Claims
Information may be retained or disclosed when reasonably necessary to establish, exercise, or defend legal rights.
Who We Share Personal Information With
We may share limited personal information with service providers that help operate the website, including:
- Web-hosting and server providers.
- Email and communications providers.
- Website security and spam-prevention providers.
- Content-management and plugin providers.
- Analytics providers, if enabled.
- Advertising partners, including Google, if advertising is enabled.
- Professional advisers when reasonably necessary.
- Government authorities or courts when legally required.
Service providers may process information only as necessary to provide their services, comply with law, maintain security, and enforce their own applicable terms.
We do not sell personal information for money.
Advertising technologies may nevertheless involve data processing that is treated as “sharing,” “targeted advertising,” or a similar activity under certain privacy laws. Where applicable, visitors will be given the required notices and opt-out controls.
International Data Transfers
HVAC Guide Pro is operated from Spain, while its hosting infrastructure and some service providers may be located in the United States or other countries.
As a result, personal information may be transferred to and processed in countries outside the visitor’s country of residence.
Those countries may have data-protection laws that differ from those of the European Economic Area.
Where required, we rely on appropriate safeguards made available by service providers, such as contractual protections, standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.
How Long We Retain Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods depend on the type of information and why it was collected:
- Contact messages are normally retained for no longer than 24 months unless continued retention is reasonably necessary.
- Technical and security logs are retained according to operational, security, and hosting-provider schedules.
- Cookie duration varies according to the purpose and provider of each cookie.
- Consent records may be retained to demonstrate compliance with legal requirements.
- Information required for legal claims or regulatory obligations may be retained for the applicable limitation or statutory period.
- Comments and associated metadata may be retained while comments remain published or moderation records are needed.
Information may be deleted, anonymized, or securely archived when it is no longer required.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information held about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information.
- Request restriction of processing.
- Object to certain processing based on legitimate interests.
- Object to direct marketing.
- Request data portability where applicable.
- Withdraw consent at any time.
- Ask for information about recipients of your data.
- Submit a complaint to a data-protection authority.
Requests may be submitted through the Contact page.
We may need to verify your identity before completing a request. We will respond within the period required by applicable law.
Visitors located in Spain or elsewhere in the European Union may also submit a complaint to their local supervisory authority. In Spain, the competent supervisory authority is the Spanish Data Protection Agency, commonly known as the AEPD.
Privacy Rights in the United States
Residents of certain United States jurisdictions may have additional rights, subject to applicable thresholds and legal exceptions.
These may include the right to:
- Know what personal information is collected.
- Request access to personal information.
- Request correction or deletion.
- Receive information in a portable format.
- Opt out of targeted advertising.
- Opt out of the sale or sharing of personal information.
- Appeal the denial of a privacy request.
- Receive equal service without unlawful discrimination for exercising privacy rights.
Where these rights apply, requests may be made through the Contact page or through any privacy controls made available on the website.
Where Your Information Is Sent
Contact-form submissions are sent to the website administrator’s email account.
Technical data may be processed by the website’s hosting, security, email, content-delivery, advertising, or analytics providers.
Visitor messages or other submissions may be checked through automated spam-detection or security services.
Information may be processed in Spain, the United States, and other countries in which our service providers operate.
Data Security
We use reasonable technical and organizational measures intended to protect information against unauthorized access, alteration, loss, misuse, or disclosure.
These measures may include:
- HTTPS encryption.
- Account passwords.
- Access controls.
- Software updates.
- Hosting-provider security systems.
- Spam and malware protections.
- Backups and administrative safeguards.
However, no internet transmission, email system, website, or storage method can be guaranteed to be completely secure.
Visitors should avoid sending highly sensitive or confidential information through the website.
Children’s Privacy
HVAC Guide Pro is intended for a general adult audience and is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If you believe that a child has submitted personal information through the website, please contact us so that the information can be reviewed and deleted where appropriate.
External Links
HVAC Guide Pro may contain links to external websites that are not controlled by us.
We are not responsible for the content, security, availability, or privacy practices of those external websites.
Visitors should review the privacy policy of each third-party website they visit.
Changes to This Privacy Policy
We may update this Privacy Policy when the website, services, plugins, advertising providers, analytics tools, legal obligations, or data-processing practices change.
The updated version will be published on this page with a revised “Last updated” date.
Material changes may also be communicated through an additional notice when appropriate.
Contact Us
For questions about this Privacy Policy, personal information, cookie preferences, or privacy rights, please use the Contact page available on HVAC Guide Pro.